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2010年12月18日 星期六

Outlook cannot access gmail after windows update

//=== 2010.12.17, outlook cannot access gmail after windows update
[Error Message]
Receiving Reported Error(0x800CCC18): your e-mail server rejected your login with Secure Password Authentication(SPA).Verify your account properties ...

[Environment]
Windows XP, SP3/ Outlook 2007, BitDefender

[WorkAround]
Under account settings, "uncheck" the box that says "Require Logon using SPA".

[Automatic Update on 2010.12.16]

  • Windows XP Security Update for Windows XP (KB2296199)
  • Office 2007 Security Update for Microsoft Office Publisher 2007 (KB2284697)
  • Windows XP Security Update for Windows XP (KB2443105)
  • Windows XP Cumulative Security Update for Internet Explorer 8 for Windows XP (KB2416400)
  • Windows XP Security Update for Windows XP (KB2440591)
  • Windows XP Update for Windows XP (KB2443685)
  • Windows XP Security Update for Windows XP (KB2436673)
  • Office 2002/XP Security Update for Microsoft Publisher 2002 (KB2284692)
  • Windows XP Update for Internet Explorer for Windows XP (KB2467659)
  • Office 2007 Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2466076)
  • Office 2007 Security Update for Microsoft Office 2007 System (KB2288931)
  • Office 2007 Update for Microsoft Office Outlook 2007 (KB2412171)
  • Office 2002/XP Security Update for Microsoft Office XP (KB2289162)
  • Windows XP Windows Malicious Software Removal Tool - December 2010 (KB890830)
  • Windows XP Security Update for Windows XP (KB2423089)

[more on http://www.google.com/support/forum/p/gmail/thread?tid=7a3bf71d34d4788f&hl=en ]

  • Part of the Microsoft update turned Secure Password Authentication(SPA) back ON.
  • SPA needs to be OFF for Outlook to work with GMail according to GMail set-up instructions.
  • GMail doesn't need SPA, as the entire session is encrypted anyway via SSL.

[ref]
http://www.google.com/support/forum/p/gmail/thread?tid=47dc56cbb09eca79&hl=en

http://www.google.com/support/forum/p/gmail/thread?tid=7a3bf71d34d4788f&hl=en

http://mail.google.com/support/bin/answer.py?hl=en&answer=12103 (GMail setup)

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